Privacy Policy
Your privacy is important to us. It is Top Form Care’s policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including through our website, https://topformcare.com/, and other websites or services we own and operate.
Personal information means information that can be used to identify you. This may include your name, email address, mailing address, telephone or mobile number, date of birth, payment information, device information, and information about how you use our website or services.
If our website contains links to third-party websites or services, please be aware that those websites and services have their own privacy policies. After following a link to third-party content, you should review that third party’s privacy policy to understand how it collects and uses personal information. This Privacy Policy does not apply to your activities after you leave our website.
This policy is effective as of February 10, 2025.
Last updated: September 3, 2026.
Information We Collect
Information we collect falls into two categories: information you voluntarily provide and information that is automatically collected.
“Voluntarily provided” information refers to information you knowingly and actively provide when using or participating in our services, contacting us, submitting forms, requesting information, or otherwise communicating with us.
“Automatically collected” information refers to information automatically sent by your device when you access our website or use our services.
Personal Information
We may request personal information when you contact us, submit a form, request information, subscribe to communications, or otherwise interact with our services. This information may include:
Name
Email address
Phone or mobile number
Home or mailing address
Information you provide in connection with an inquiry or request
Information necessary to provide requested products or services
SMS/Text Messaging and Mobile Information
If you voluntarily provide your mobile telephone number and separately opt in to receive text messages from Top Form Care, you may receive SMS or MMS messages related to the purpose for which you provided consent, which may include informational, appointment-related, customer-care, service-related, or promotional communications, depending on the specific program to which you subscribed.
Message frequency may vary. Message and data rates may apply.
Your consent to receive text messages is voluntary and is not a condition of purchasing any goods or services from Top Form Care. SMS consent is separate from acceptance of our Terms and Conditions and this Privacy Policy.
You may opt out of SMS communications at any time by replying STOP to a message. After you send STOP, you may receive a confirmation message and will no longer receive messages from that messaging program, except where permitted or required by law.
For assistance, reply HELP to a message or contact Top Form Care using the contact information provided on our website.
Mobile Information and SMS Consent
No mobile information will be shared, sold, rented, or transferred to third parties or affiliates for their own marketing or promotional purposes.
SMS opt-in data, mobile phone numbers, and messaging consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers that assist us in operating our business and providing messaging or communication services, but such providers may only use the information to perform services on our behalf and may not use SMS opt-in information for their own marketing or promotional purposes.
Your SMS consent will not be transferred or assigned to another company or organization for marketing purposes.
Legitimate Reasons for Processing Your Personal Information
We collect and use personal information only when we have a legitimate business purpose or other lawful basis for doing so. We limit the personal information we collect to information reasonably necessary to provide our services, communicate with you, operate our business, and comply with applicable legal obligations.
Collection and Use of Information
We may collect personal information when you:
Submit a form or request information from us
Contact us by phone, email, text message, social media, or similar technologies
Subscribe to receive email or text communications
Voluntarily opt in to receive SMS or MMS communications
Use a mobile device or web browser to access our website
Interact with our website or online services
Mention or interact with us on social media
We may collect, hold, use, and disclose personal information for the following purposes:
To provide our products and services
To respond to inquiries and requests
To communicate with you regarding services you have requested
To send communications for which you have provided appropriate consent
To provide appointment, service, account, or other requested notifications
To send SMS or MMS communications when you have separately opted in to receive them
To customize or personalize your experience of our website
To operate, maintain, and improve our website and services
For analytics, market research, and business development
For advertising and marketing where permitted by applicable law and where appropriate consent has been obtained
For security and fraud prevention
To protect the safety and security of our website and services
To comply with legal, regulatory, accounting, or reporting requirements
To operate and improve our business and technology systems
We may combine voluntarily provided information with automatically collected information or information received from trusted sources when necessary to operate and improve our services.
Security of Your Personal Information
When we collect and process personal information, we use commercially reasonable safeguards designed to protect it against loss, theft, unauthorized access, disclosure, copying, use, or modification.
Although we make reasonable efforts to protect personal information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
How Long We Keep Your Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
For example, if you provide an email address or telephone number when contacting us about an inquiry, we may retain that information for as long as necessary to respond to your inquiry and maintain appropriate business records.
If your personal information is no longer required, we will delete it or anonymize it when reasonably practicable, subject to applicable legal, accounting, reporting, security, or record-retention requirements.
Children’s Privacy
Our products and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
Our parent, subsidiary, or affiliated companies, where applicable
Service providers that assist us with website hosting, information technology, data storage, communications, analytics, customer support, marketing, maintenance, payment processing, and other business operations
Our employees, contractors, and service providers who need the information to perform their duties
Professional advisors, such as attorneys, accountants, or consultants
Government agencies, courts, tribunals, regulators, or law enforcement when required or permitted by law
Parties involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction
Other parties when necessary to protect our rights, property, safety, users, or business operations
Mobile Information and Messaging Data
We do not sell, rent, or share mobile telephone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Information related to SMS consent may be disclosed to vendors or service providers only when reasonably necessary to provide the messaging service or support the communications requested by you. Such providers are not authorized to use your SMS consent or mobile information for their own marketing or promotional purposes.
Third Parties We Currently Use
Third-party services currently used by our website or business may include:
Meta Pixel
Mailgun
Third-party services may change from time to time. Their use of information is subject to their own applicable privacy policies and agreements.
Your Rights and Controlling Your Personal Information
Your Choice
Providing personal information to us is generally voluntary. However, certain information may be necessary for us to provide particular services or respond to your requests.
SMS consent is always voluntary and is not a condition of purchasing goods or services.
Information From Third Parties
If we receive personal information about you from a third party, we will protect and use that information in accordance with this Privacy Policy and applicable law.
If you provide personal information about another person, you represent that you have the authority or appropriate consent to provide that information.
Marketing Permission
If you have agreed to receive marketing communications, you may withdraw your consent at any time.
For SMS communications, you may opt out by replying STOP to the applicable text message.
Access
You may request information about the personal information we maintain about you, subject to applicable law.
Correction
If you believe that information we maintain about you is inaccurate, incomplete, or outdated, you may contact us using the information provided below. We will take reasonable steps to correct information where appropriate.
Non-Discrimination
We will not discriminate against you for exercising applicable privacy rights.
Notification of Data Breaches
We will comply with applicable laws regarding notification of data breaches.
Complaints
If you believe we have violated an applicable privacy or data-protection law, you may contact us using the information below. We will review and investigate complaints and respond as appropriate.
Unsubscribe
You may unsubscribe from email marketing communications by using the unsubscribe instructions provided in the communication.
For SMS communications, you may opt out at any time by replying STOP. You may reply HELP for assistance.
Use of Cookies
We may use cookies and similar technologies to collect information about your activity on our website. Cookies help us understand how visitors use our website, remember preferences, analyze traffic, and improve our services.
Please refer to our Cookie Policy for additional information.
Business Transfers
If Top Form Care or substantially all of its assets are acquired, reorganized, merged, or transferred, personal information may be transferred as part of that transaction, subject to applicable law and the privacy protections described in this Privacy Policy.
Mobile information, SMS opt-in data, and messaging consent will not be transferred to another party for its own marketing or promotional purposes.
Limits of Our Policy
Our website may contain links to external websites that are not operated by us. We do not control those websites and are not responsible for their content, security, or privacy practices.
You should review the privacy policies of third-party websites before providing them with personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, legal requirements, or regulatory requirements.
When we make changes, we will post the updated Privacy Policy on this page and update the “Last updated” date.
If required by law, we will obtain any required consent or provide you with appropriate notice regarding material changes to how your personal information is used.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Top Form Care
For SMS assistance, you may also reply HELP to a Top Form Care text message.
To stop receiving SMS messages, reply STOP.
Top Form Care Privacy Policy
Your privacy is important to us. It is Top Form Care policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://topformcare.com/ and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy is effective as of February 10, 2025
Last updated: February 10, 2025
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information. “Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions. “Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Personal Information
We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:
- Name
- Phone/mobile number
- Home/mailing address
Legitimate Reasons for Processing Your Personal Information
Collection and Use of Information
- Sign up to receive updates from us via email or social media channels
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
- to provide you with our platform’s core features and services
- to enable you to customize or personalize your experience of our website
- to deliver products and/or services to you
- to contact and communicate with you
- for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
- for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
- to enable you to access and use our website, associated applications, and associated social media platforms
- for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use
- for technical assessment, including to operate and improve our app, associated applications, and associated social media platforms
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent, subsidiary or affiliate of our company
- third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators
- our employees, contractors, and/or related entities
- our existing or potential agents or business partners
- credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to you
- third parties to collect and process data
- an entity that buys, or to which we transfer all or substantially all of our assets and business
Third parties we currently use include:
- Meta Pixel
- Mailgun
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.
Information from third parties:If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us
using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Please refer to our Cookie Policy for more information.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Top Form Care https://topformcare.com/
